Refund policy
General Information
Our 30-day return policy means that after receiving an item, you have 30 days to request a return.
To be eligible for a return, the item must be in the same condition in which it was received; sealed boxes must remain in their original shrink wrap, and the wrap must be intact.
Return shipping and related costs are the customer’s responsibility. Unless otherwise agreed with the customer, a 5% restocking fee will be applied to the item’s sale price.
To start a return, contact us at info@rocktunnelstore.com
Returns must be shipped to: via Costanzo Soletti 8, Castel Mella (BS), 25030, Italy.